Privacy Policy

Privacy Policy (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by

This Privacy Policy applies to our website,, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.


Definitions and Key Terms

For this Privacy Policy:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preferences or login information. You can read more about cookies in our Cookie Statement.
  • Company: when this policy mentions “Company”, “we”, “us”, or “our”, it refers to, Slovenia, that is responsible for your information under this Privacy Policy.
  • Country: where or the owners/founders of are based, in this case Slovenia.
  • Customer: refers to the company, organisation or person that signs up to use the Service to manage the relationships with your customers or service users.
  • Device: any device connected to the internet, such as a phone, tablet, computer, or any other device that can be used to visit and use the Service.
  • IP address: every device connected to the internet is assigned a number known as an Internet Protocol (IP) address. The numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by or are under contract to perform the Service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information – including a personal identification number – allows for the identification of a natural person.
  • Service: refers to the service provided by as described in the Terms and Conditions (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: this site, which can be accessed via the URL:
  • You: a person or entity that is registered with to use the Service.


What Information Do We Collect?

We collect information from you when you visit our service, register, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

  • Name/username
  • Email addresses
  • Mailing addresses
  • Billing addresses
  • Debit/credit card numbers
  • Password


How do we Use the Information we Collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalise your experience (your information helps us better respond to your individual needs).
  • To improve our service (we continually strive to improve our service based on the information and feedback we receive from you).
  • To improve customer services (your information helps us more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To manage a contest, promotion, survey or other site features.
  • To send periodic e-mails.


When do we Use Customer Information from Third Parties?

We receive some information from third parties when you contact us. For example, when you submit your e-mail address to demonstrate interest in becoming our customer, we receive information from a third party that provides automated fraud detection services to us. We also occasionally collect information that is made public available on social media. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.


Do we Share the Information we Collect with Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganisation, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and our service, database storage and management, e-mail management, storage marketing, credit card processing, customer services and fulfilling orders for products and services you may purchase through our platform. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate the general location and other technographics such as connection speed, whether you have visited the Service in a shared location, and the type of device used to visit the Service. They may gather information about our advertising and what you see on the Service and then provide auditing, research, and reporting for us and our advertisers.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules, and regulations.


Where and When is Information Collected from Customers and End Users?

We will receive personal information that you submit to us. We may also receive personal information about you from third parties as described above.


How do we Use your E-mail Address?

By submitting your e-mail address on this website, you agree to receive e-mails from us. You can cancel your participation in any of these mailing lists at any time by clicking the opt-out link or another unsubscribe option that is included in the respective e-mail. We only send e-mails to people who have authorised us to contact them, either directly, or though a third party. We do not send unsolicited commercial e-mails because we hate spam as much as you do. By submitting you e-mail address, you also agree to allow us to use your e-mail address for customer audience targeting on sites like Google or Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. E-mail addresses submitted only though the order processing page will be used to the sole purpose of sending you information and updates pertaining to you order. If, however, you have provided the same e-mail to us though another method, we may use it for any of the purposes stated in this Policy. Note: if at any time you would like to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.


Could my Information be Transferred to other Countries?

We are incorporated in Slovenia. Information collected via our website, though direct interactions with you, or from the use of our help may be transferred from time to time to our offices or personnel, or to third parties located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have the laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by the applicable laws, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.


Is the information Collected through our Service Secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorised access, maintain data security, and correctly use your information. However, neither people nor security systems are fool-proof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable laws impose any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.


Can I Update or Correct my Information?

The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows.

You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems by cancelling your account. Such updates, corrections, changes, and deletions will have no effect on other information that we maintain or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed, or deleted as appropriate as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organisation of which you are a customer.



If you are one of our employees or applicants, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to employees and applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.


Sale of Business

We reserve the right to transfer the information to a third party in the event of a sale, merger or other transfer of all or substantially all of our assets or in the event that we discontinue our business or file a petition or have a petition in bankruptcy, reorganisation or similar proceeding filed against us, provided that the third party agrees to adhere to the terms of this Privacy Policy.


How Long do we Keep your Information?

We keep your information only so long as we need it to provide service to you and fulfill the purposes described in this Policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or anonymise it so that we can’t identify you.


How do we Protect your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use a secure server. All supplied sensitive/credit card information is transmitted via the Secure Socket Layer (SSL) technology and then encrypted in our payment gateway provider’s database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We strive to constantly improve these security measures to keep your personal information safe. However, keep in mind that even the best security measures may not completely eliminate all risks. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.


Governing Law

The laws of Slovenia, excluding its conflicts of law rules, shall govern this Agreement and your use of our Service. Your use of our service may also be subject to other local, state, national, or international laws. In case of any conflict between this agreement and the laws of the Republic of Slovenia, the requirements of the relevant legislation shall prevail.


Your Consent

By using our Service, registering an account, or making a purchase you consent to this Privacy Policy.


Links to other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.



We use “Cookies” to identify the areas of our website that you have visited. We use Cookies to personalise the Content that you see on our website. If you disable Cookies, you may not be able to access the functionalities on our website correctly or at all. We never place Personally Identifiable Information in Cookies. All information regarding our Cookie policy is described in our Cookie Statement, publicly available on this webpage.


Remarketing Services

We use remarketing services. Remarketing (or retargeting) is the practise of providing ads across the internet to people who have already visited our website. It allows us to seem like we’re “following” people around the internet by serving ads on the websites and platforms they use most.


Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.


Kids’ Privacy

We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that you child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.


Changes to our Privacy Policy

We reserve the right to make amendments to the Privacy policy. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.


Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products/services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.


Facebook Pixel

Facebook pixel is an analytical tool that allows us to measure the effectiveness you our advertising by understanding the actions people take on our website. Facebook pixel collects information that is held in accordance with its Privacy Policy.


Information about General Data Protection Regulation (GDPR)

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have over their personal data.

Any data that relates to an identifiable or identified individual is a part of GDPR. The Data Protection Principles include requirements such as:

  • Personal data collected must be processed in a fair, legal, and transparent ways and should be used in a way that a person would reasonably expect.
  • Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. We must specify why we need the personal data when we collect it.
  • Personal data should be held no longer that necessary to fulfill its purpose.
  • People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organisation.


Individual Data Subject’s Rights – Data access, Transferability and Deletion

We are committed to helping our customers meet the data subject rights requirements of GDPR. We process or store all personal data in fully vetted, DPA compliant vendors. We do store all conversations and personal data for up to 6 years unless your account is deleted. In the latter case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days.

We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update, retrieve, and remove personal data. We got you! We’ve been set up as self service from the start and have always given you access to your data and your customer data. Our customer support team is here for you to answer any questions you might have about working with the API.


Contact us

If you have any questions, don’t hesitate to contact us at [email protected] or through our contact form.


5 September 2022